Vacancy: Commercial Support Assistant

We are looking for a Commercial Support Assistant to join the business and oversee product categories and support the Commercial team in delivering transformational performance and align with our company values and vision.

The job role holder will be proactive individual, with attention to detail, accuracy & customer service. The Commercial Team is an integral part of the organisation, and you will be an essential part of this team. A good working knowledge of product life cycles, critical paths and meeting strict deadlines are key to performing in this role.

Required Skills

• Excellent computer literacy skills in particular the use of excel spreadsheets.
• Ability to carry out administration duties displaying good planning, organising and prioritising skills.
• Excellent data entry skills (mainly numerical)
• Ability to follow instructions.
• An ability to work under pressure and meet targets within strict deadlines.
• Self-motivated with the ability to work on your own initiative when required.
• The ability to communicate effectively with both written and oral communication.
• Effective and timely response to all e-mail communication.

Key responsibilities

• Competently manage all aspects of a product category from the start to the end of the product life cycle.
• Ensure the Seasonal Development Requirements are reviewed, updated and circulated to all suppliers ahead of the start of each season.
• Work effectively with the wider category team to complete gap analysis for the customer against their current offer and competitors, with a focus on key retail price points.
• Ensure the internal target matrix is regularly and accurately updated in line with departmental parameters & current retail price points.
• Ensure suppliers accurately quote for new developments throughout the season, keep accurate departmental records and transfer relevant details to a central tracker.
• Review the central tracker with the wider team to ensure key designs and costs are offered to the customer for each workshop stage.
• Ensure accurate and timely communication of product information is provided to the customer when requested to meet their specific deadlines.
• Competently carry out negotiations with suppliers as necessary to aim to meet cost expectations.
• Ensure final product selection details are circulated accurately to the wider business.
• Accurately set up selected product SKUs (Stock Keeping Unit) on the both the internal and external IT systems.
• Confirm the receipt of article & RRP information from the customer, add accurately to internal documents and systems and confirm the details to the appropriate supplier.
• Request necessary samples from suppliers for new season photography.
• Ensure the product critical path details are accurately set up and maintain required details for the commercial sections until fully completed.
• Competently manage all current category SKU (Stock Keeping Unit) cost changes through detailed, accurate recording on internal documents and accurate entry on the internal IT system
• Competently undertake stock cost reviews twice a year to take into account company updates to the parameters, ensuring the detail is accurately recorded on internal documents and accurate entry on the internal IT system.

Hours of work: 8.30am – 5.00pm Monday to Thursday and 8.30am to 3.00pm on Friday.

Starting salary: £25,000 (Dependant on experience)

If you are interested in applying for this role, please submit your CV and covering letter to